A new free “in-flight trouble-App” is to help travelers with just a few clicks, your claims in case of delayed or cancelled flights.

by The Verbraucherzentrale NRW has developed application software, according to its Board of Directors Wolfgang Schuldzinski at least nationwide, the only non-commercial offer of this kind.

The App under test, compensation claims, and calculate the height, he explained at the launch in Düsseldorf. In addition, an e-mail program will open automatically with a claim in text to the relevant Airline, and all the necessary information. Unlike commercial Offerings, the consumer would have to in case of success, no commissions to pay to third parties.

14 years after the entry into force of passenger rights regulation, the EU invoked a lot of Airlines in the event of delays or cancellations of “force majeure,” the consumer advocates. In the case Concerned may apply to the arbitration Board for public transportation in Berlin, to the conciliation body of air transport, the Federal office of justice, or to the consumer. The development of the App was funded with 250,000 euros from the state of NRW.

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